Sharespace Customer Etiquette Guide

In last week’s blog post, we went over the basics of how to be a thoughtful and considerate host on Sharespace — but that’s just one part of the equation. In order to have a great experience as a Sharespace customer, there are certain etiquette guidelines that you also need to follow when moving your storage items into someone’s space.

As a Sharespace user, you don’t want to just be tolerated, you want to feel welcomed at your host’s home. These easy tips will ensure that you can form a positive relationship with your host. 

Set clear timelines

Do you need to store your items short-term or long-term? Are you moving? If so, how long will it take? This is all information that you should discuss with your Sharespace host. 

If you give your host a clear timeline of how long you’ll be leaving your items in storage and when you plan to start picking things up, it will make life easier for everyone. This way, your host can plan ahead and you can avoid needing to grab your items when they’re busy or out of town. 

Be respectful of your host’s time and space

In addition to your long-term plans about when you’ll need to move your items out of storage completely, there also may be times when you’ll need to access the space. It’s important that you get to know your host’s schedule and boundaries so you can learn how late or early you can pick things up or what days work best. Remember to always contact your host before you go to pick something up! You can’t ensure that your host will be there when you show up and nobody likes a surprise visit.

Keep your boxes clean and organized 

Remember that when you choose to store your item in someone else’s space, you’re a guest there. It’s important to make sure you’re not bringing in dirty or disarrayed boxes that could make your host feel uncomfortable in their own home. Make sure that your boxes aren’t filled with dust and don’t have water damage before you decide to store them. 

Making sure that they’re organized will also ensure that you can move them into their temporary home quickly and safely — which is a win for everyone involved. 

Only stores permissible items

By agreeing to Sharespace’s Terms, you’re only allowed to store permissible items in one of our host’s spaces.

As a refresher, here’s a list of things not allowed to be stored at a host’s place:

Valuing your host’s space & trust will be crucial to having a smooth experience with Sharespace!